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Positive work environments of early-career registered nurses and the correlation with physician verbal abuse

      Abstract

      Background

      Verbal abuse in the workplace is experienced by registered nurses (RNs) worldwide; physicians are one of the main sources of verbal abuse.

      Purpose

      To examine the relationship between levels of physician verbal abuse of early-career RNs and demographics, work attributes, and perceived work environment.

      Method

      Fourth wave of a mailed national panel survey of early career RNs begun in 2006.

      Discussion

      RNs’ perception of verbal abuse by physicians was significantly associated with poor workgroup cohesion, lower supervisory and mentor support, greater quantitative workload, organizational constraints, and nurse–colleague verbal abuse, as well as RNs’ lower job satisfaction, organizational commitment, and intent to stay.

      Conclusion

      RNs working in unfavorable work environments experience more physician abuse and have less favorable work attitudes. Causality is unclear: do poor working conditions create an environment in which physicians are more likely to be abusive, or does verbal abuse by physicians create an unfavorable work environment?

      Keywords

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