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Israeli E-patientsʼ Informational Needs

Published:November 21, 2018DOI:https://doi.org/10.1016/j.outlook.2018.11.003

      Highlights

      • The internet does not replace the health-care providers.
      • Patients feel comfortable sharing e-information with their carers.
      • Patients expect carers to use contributed e-health information in treatment decisions.
      • E-patients pose a threat to the professional status of physicians but not of nurses.
      • Health information did not affect the caregiver–patient relationship.

      Abstract

      Background

      Online medical information has transformed the way patients obtain information.

      Purpose

      The present study examined patients' informational needs and the patient- Healthcare Provider (HCP) relationship from the perceptions of both patients and HCP.

      Methods

      The study was a cross-sectional study; data were collected in Israel from100 HCPs (nurses and physicians) and 184 e-patients.

      Findings

      E-patients were comfortable sharing e-information with their HCP and expected them to consider the e-information in treatment decision-making. Physicians thought they provided more information than the patients considered that they received from them, while both nurses and patients were in agreement about their interactions. Patients thought that there was a higher concordance between the e-information and the information they received from the physician/nurse as compared to what physicians and nurses reported.

      Discussion and Conclusions

      E-health information does not disrupt the patient-nurse/physician relationship. To promote compliance to treatment, it is important that HCPs consider information presented by patients when preparing the treatment plan.

      Graphical abstract

      Keywords

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