Highlights
- •The internet does not replace the health-care providers.
- •Patients feel comfortable sharing e-information with their carers.
- •Patients expect carers to use contributed e-health information in treatment decisions.
- •E-patients pose a threat to the professional status of physicians but not of nurses.
- •Health information did not affect the caregiver–patient relationship.
Abstract
Background
Online medical information has transformed the way patients obtain information.
Purpose
The present study examined patients' informational needs and the patient- Healthcare
Provider (HCP) relationship from the perceptions of both patients and HCP.
Methods
The study was a cross-sectional study; data were collected in Israel from100 HCPs
(nurses and physicians) and 184 e-patients.
Findings
E-patients were comfortable sharing e-information with their HCP and expected them
to consider the e-information in treatment decision-making. Physicians thought they
provided more information than the patients considered that they received from them,
while both nurses and patients were in agreement about their interactions. Patients
thought that there was a higher concordance between the e-information and the information
they received from the physician/nurse as compared to what physicians and nurses reported.
Discussion and Conclusions
E-health information does not disrupt the patient-nurse/physician relationship. To
promote compliance to treatment, it is important that HCPs consider information presented
by patients when preparing the treatment plan.
Graphical abstract
Graphical Abstract
Keywords
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Article info
Publication history
Published online: November 21, 2018
Accepted:
November 16,
2018
Received in revised form:
November 6,
2018
Received:
July 2,
2018
Identification
Copyright
© 2018 Elsevier Inc. All rights reserved.
