Highlights
- •Patient care, co-worker relationships, and teamwork were the themes that emerged for the most satisfying aspects of work for all respondents.
- •Leadership attributes, followed by co-worker conflicts, low-quality communication, feeling devalued, work schedule conflicts, and inadequate staffing were the least satisfying aspects of work for all participants.
- •Civilian and military respondents reported distinct differences in the areas of least satisfaction.
- •Hospital leaders should implement training workshops that focus on conflict resolution strategies.
Abstract
Background
Lower job satisfaction is associated with increased turnover. Although factors that
contribute to job satisfaction are well documented, less is known about job satisfaction
among health care professionals in military hospitals.
Purpose
To explore areas of most and least satisfaction with work among civilian and military
nurses and physicians in an Army hospital.
Methods
Civilian and military nurses and physicians (n = 285) completed two-open ended job satisfaction questions. We used content analysis
to explore categories and themes. Data were sorted by professional identity (civilian,
military) and professional role (nurse, physician).
Findings
Regardless of professional identity or role, respondents experienced the most satisfaction
with patient care and co-worker relationships. Military respondents experienced the
least satisfaction with staffing inadequacies and work schedule conflicts. Civilians
reported leadership attributes and co-worker conflicts contributed to the least satisfying
aspects of work.
Discussion
Hospital leaders should implement relational work practices and develop policies that
enhance job satisfaction.
Keywords
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Article info
Publication history
Published online: July 04, 2022
Accepted:
March 26,
2022
Received in revised form:
March 22,
2022
Received:
November 28,
2021
Identification
Copyright
© 2022 Elsevier Inc. All rights reserved.
