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Job satisfaction among nurses and physicians in an Army hospital: A content analysis

      Highlights

      • Patient care, co-worker relationships, and teamwork were the themes that emerged for the most satisfying aspects of work for all respondents.
      • Leadership attributes, followed by co-worker conflicts, low-quality communication, feeling devalued, work schedule conflicts, and inadequate staffing were the least satisfying aspects of work for all participants.
      • Civilian and military respondents reported distinct differences in the areas of least satisfaction.
      • Hospital leaders should implement training workshops that focus on conflict resolution strategies.

      Abstract

      Background

      Lower job satisfaction is associated with increased turnover. Although factors that contribute to job satisfaction are well documented, less is known about job satisfaction among health care professionals in military hospitals.

      Purpose

      To explore areas of most and least satisfaction with work among civilian and military nurses and physicians in an Army hospital.

      Methods

      Civilian and military nurses and physicians (n = 285) completed two-open ended job satisfaction questions. We used content analysis to explore categories and themes. Data were sorted by professional identity (civilian, military) and professional role (nurse, physician).

      Findings

      Regardless of professional identity or role, respondents experienced the most satisfaction with patient care and co-worker relationships. Military respondents experienced the least satisfaction with staffing inadequacies and work schedule conflicts. Civilians reported leadership attributes and co-worker conflicts contributed to the least satisfying aspects of work.

      Discussion

      Hospital leaders should implement relational work practices and develop policies that enhance job satisfaction.

      Keywords

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